| Back to Main FAQ –> | ||
| 1. Ensure the url is (SSL encrypted) https://[domain: provided in provisioning email] | ||
| 2. Add to trusted sites (In IE, Go to Tools–>Internet Options–> Security Tab–> Trusted Sites–> Sites –> Add–> OK) | ||
| 3. Ensure the username and password are correct. | ||
| 4.Allow the web client to install, allowing ActiveX controls to launch and run |

